Cancellation Policy For Private Play
We hope that you don't have to cancel, but we completely understand that life sometimes gets in the way.
If you do have to cancel, we want the people on our waiting list to be able to book the time. Please call as soon as you know you are going to have to cancel.
This is our refund policy:
24-or more hours notice - Full refund
8-23 hours notice - 50% refund
Under 8 hours notice - No refund.
No show for any reason - No refund
No Show/No Call
Life happens....we get it.
If you can't make your booking, please call us as soon as you know so we can fill your spot from our waiting list.